Terms of Service
Last updated: August 1, 2026
1. Acceptance of Terms
By accessing and using Elev8 Cleaning Solutions' website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.
2. Services Provided
Elev8 Cleaning Solutions provides professional cleaning services including:
- Window washing and cleaning
- Pressure washing services
- Roof and gutter cleaning
- Exterior building cleaning
- Solar panel cleaning
- Other related cleaning services
3. Service Area
Our services are available in the Greater Austin Area. Specific service availability may vary by location. Please contact us to confirm service availability in your area.
4. SMS/Text Messaging Terms
Program description: When you opt in to text messaging from Elev8 Cleaning Solutions, we may send you SMS messages regarding quotes, appointment scheduling and confirmations, service reminders and updates, follow-ups on inquiries, and — only if you consented to marketing — occasional promotional offers.
Opting in
You opt in by checking the SMS consent checkbox on one of our website forms and providing your mobile number, or by initiating a text conversation with us. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency and rates
- Message frequency varies depending on your interactions with us.
- Message and data rates may apply. Please contact your mobile carrier for details about your plan.
Opting out (STOP)
You can cancel the SMS service at any time by texting STOP in reply to any of our messages. After you send STOP, we will send you one final SMS to confirm that you have been unsubscribed, and you will receive no further messages from us unless you opt in again. Alternative opt-out keywords such as STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are also honored.
Help (HELP)
If you experience issues with the messaging program or need assistance, reply HELP to any message, email us at info@elev8texas.com, or call (512) 701-8085.
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.
Privacy of your mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.
5. Scheduling and Cancellation
Scheduling: Services must be scheduled in advance. We will confirm your appointment and provide an estimated time of arrival.
Cancellation: Cancellations must be made at least 24 hours in advance. Same-day cancellations may be subject to a cancellation fee.
Weather: Services may be rescheduled due to inclement weather conditions for safety reasons.
6. Payment Terms
Payment: Payment is due upon completion of services unless other arrangements have been made.
Methods: We accept cash, check, and major credit cards.
Late Payments: Late payments may be subject to additional fees and interest charges.
7. Liability and Insurance
Elev8 Cleaning Solutions is fully licensed and insured. We maintain comprehensive liability insurance to protect our customers and their property.
Property Damage: In the unlikely event of property damage caused by our services, we will work with you and our insurance provider to resolve the matter promptly.
Limitations: Our liability is limited to the cost of the services provided. We are not responsible for pre-existing damage or conditions.
8. Customer Responsibilities
Customers are responsible for:
- Providing safe and reasonable access to work areas
- Securing or removing fragile items from work areas
- Informing us of any special conditions or concerns
- Ensuring pets are secured during service
- Providing accurate contact information
9. Quality Guarantee
We stand behind our work with a satisfaction guarantee. If you are not completely satisfied with our services, please contact us within 24 hours, and we will work to resolve any issues at no additional charge.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices — including how we handle SMS opt-in data and consent.
11. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.
12. Contact Information
For questions about these Terms of Service, please contact us:
Elev8 Cleaning Solutions
Email: info@elev8texas.com
Phone: (512) 701-8085
Service Area: Greater Austin Area, Texas
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.